My apps don’t install and my Android phone keeps freezing. What should I do?

There’s nothing more annoying than finding a great app and then discovering that it won’t install properly, or that it will install but then your phone freezes. If this has happened to you, don’t worry; here’s a few things for you to try before you rush your Android phone to the nearest phone repair centre.

Every time I use a GPS app, my Android phone crashes.

If you find that apps that require GPS, maps or location services seem to be the culprit, the first thing to try is to uninstall the app and then re-install it. If doing this doesn’t work and you really want to use the app, it’s time to do a complete factory reset. Before you do attempt a reset, you should back up your phone data.

If a factory reset fails to resolve the issue, then the problem may be a compatibility issue between the app and the phone software. Check which version of Android your device is running on, and then check this against the app. Some apps that used to work fine on KitKat have issues on Lollipop; it may be that the developers have not yet updated the app.

My Android phone gives me an ‘application has stopped’ error message when I open an app.

If you’ve tried all the usual solutions, then you may have a faulty microSD card. If the app is storing its data in a faulty card, it may have problems when it needs to access the data. Try replacing your microSD card and see if the problem persists.

My phone just keeps freezing.

Once again, if you’ve tried all the usual solutions, you might find that a system update may fix your issue. Check and install system updates by opening your device’s Settings menu, then find About phone or About tablet, and check System Updates, then select Check Now. If an update is available you simply select Install.

If you’ve tried everything you can and you’re still experiencing the same problems, why not bring your device into the Phone Repair Centre in Preston? We’re experts in solving all kinds of issues with Android phones and tablets, including taming wayward apps. Most problems can be resolved the same day, and we won’t charge you an arm and leg to do it!